Decisive, Pragmatic and Communicates Clearly

Decisive, Pragmatic and Communicates Clearly

My wife and I had been trying for a baby for a while, seeing different gynaes for different checks. Saying goodbye to each gynae after each appointment. Some use medical jargons that I simply cannot understand, some were indecisive with their assessment, some require excessive diagnosis, and some were just PR experts….

We succeeded a month before our IVF appointment and scrambled for a new gynae.

Dr Lee is none of the above and we were impressed from the first visit. First of all, he explained what were the important and unnecessary tests/diagnosis. It was like a Myth Buster session for us.

He uses simple words to communicate all issues in a clear and concise manner.

For those who have been through the compulsory counseling sessions at hospitals that are confusing, unsettling and depressing; he made them so simple that when I recalled the same facts presented to me at the hospital, the information were actually pretty encouraging and with straightforward decisions.

He doesn’t beat around the bush to communicate what you have done wrong in the pregnancy so that you understand and remember. He does give the FU YUANHUI (Internet sensation of Rios Olympics) look sometimes when you surprise him by reading up more than what is expected of you.

Mostly important, by going straight to the point, the time savings was significant and he uses those time to patiently explain the pre-natal, delivery and post-natal issues. One topic per visit, in a very systematic manner, and he makes sure you understood his points before walking out the room.

He is decisive and assuring.

Since most of the delivery issues were already discussed before my wife was admitted as mentioned above, we knew almost exactly what would be happening. Just need a little more assurance from him that day to reaffirm our earlier decisions.

The post-delivery visits to his clinic was also an educational journey like the earlier sessions. I learnt more than what I expected of myself at the start of the journey and Dr Lee was the catalyst.

When the anxiety is at an all-time high in fathers-to-be and hormones go crazy in mothers-to-be, Dr Lee is the gynae that you want to steer you in the right directions throughout the journey.

He has clinics at Novena and Bishan. The latter is very accessible and with ample parking lots. I choose him because of his previous Toa Payoh clinic which has ample parking as well, but his new Bishan location is even better.

Last but not least, his clinic is well-run with two capable, friendly and very professional assistants. So, we will be back!

LIN SHAN & CHIN YONG

Confused With “Contradictory” Advice

Dear Dr Lee

Although some of my tests – glucose, cervix check/swab – and discussions – “oh we haven’t talked about pushing?! we will talk about it in the delivery room should you pop coming week” – are a little late… Although sometimes from week to week I get confused with your “contradictory” advice – one week I think you say I can try epi-free, the very next week I shouldn’t be so gung-ho (I must confess though sometimes my husband and I walked out of the very same consult with different interpretation). And sometimes you have no recollection of what you said just last week… Although you “scared” me into thinking head still not engaged at 38 weeks and when I asked about it on the day of induction, you coolly said “aiya, head sure drop one”…

Despite of all of the above, we still have ABSOLUTE faith in you helping us navigate this not exactly the most smooth sailing 40 week journey to deliver a 3.5kg baby!! So here’s a lttle note to say a BIG thank you!! Am going to type it out as I guess you are very used to reading neatly typed clinic notes (love how organized those are) and my handwriting is worse than the notorious doc’s!

 

Baby Enn & Proud Parents

Thank you for your super patience in giving detailed topical advice after each scan. It is super useful for “super chillax”/ignorant parents like us who are unaware of what we must know and hence not prepare many questions on our end. I cannot imagine how many times you have repeated these words to your countless patients yet you never rushed thru them/neglected the fact that we are hearing these precious advices for the first time.

We also appreciate your 用心良苦 in highlighting some of the “scarier” potential problems during pregnancy. While they are not so pleasant to hear, they are so important in helping us make informed decisions, many if not all are often not clear easy black and white decisions that have to be made in a frenzy during labour. Not forgetting the unorthodox advice of pineapples and other tips! My mom was so shocked to see 2 pineapples in my kitchen and I simply shrug and say “my gynae say can eat:)”. Heh. One surprising outcome of this pregnancy is how my husband and I became pineapple converts. We so miss the juiciness of the fruit!!!:)

Last but not lease, thank you for being not simply a (good!) doctor, but more importantly a doctor with a heart!! The reason why we came to you for the 2nd pregnancy was because when we came to you for a second opinion for the first, you said the most comforting words a Doc could say then beyond the medical facts. You pointed out the hint of rainbow amidst the storm then when you said “3 months of trying was fast and we could try again soon”. Ha. When I was on the high of emotions and hormones post-labour, I was actually quite inspired by you (as well as the nurses) to go this extra mile for my students too…

So THANK YOU again for being our most wonderful gynae (: We will miss your jokes (it’s a very acquired sense of humour though) and we hope to see you real soon for another 40-week journey!!!

Warmest regards,
Shuyun, Xiankan and Baby Enn

tan shuyun_002

 

…He made me feel well-cared..

My husband and I felt supported and were happy with the amount of time Dr James spent with us explaining things in a way we could understand… I am very satisfied with the quality of service and level of care provided throughout my check ups.

Dr James can be described as a thoughtful, caring, helpful and understanding professional gynae. I looked forward to every visit as he made me feel well-cared for and confident about my first pregnancy.

Unfortunately, Dr James had to be out of town for a conference as my delivery date got closer and was not able to assist in the birth of my baby boy. Nonetheless, thank you Dr James for your guidance throughout my pregnancy journey.

Regards,
Fareena Nizar Ali & Reezal
(Proud parents of Reyyan Shah Reezal)