P/S: the appointment time could be better managed as we usually need to wait at least 30-60mins for our turn.
Nonetheless, our heartfelt appreciation to
Aik Ru, Jianwen &
Elroy & Elva ◡̈
When my husband and I were trying for a baby, colleagues and friends who were Dr Lee’s former patients had highly recommended him. At that time we were already seeing a very experienced and renowned obstetrician, however we were often rushed out of the consultation room and had even felt afraid to ask questions. Feeling dissatisfied, we decided to switch obstetrician and give it a try with Dr Lee. Besides competency and track record, we truly value good bedside manners which unfortunately is not a given. So imagine our excitement when Dr Lee checked all these criteria boxes during our first visit with him!
Dr Lee always treated us with sincerity and professionalism throughout the 10 months of pre-natal, delivery and post-natal journey. Each visit started with a recap of the previous consultation and how I felt since then, before proceeding for ultrasound scan to check on the baby’s progress and ending with a Q&A discussion as well as an outline of the next steps. (PS: I felt respected that the visit did not start with me being in a half-undressed state on the examination table, an unpleasantness which I had to go through with the previous obstetrician.) Not only were his diagnoses accurate, Dr Lee also ensured that I understood the clinical significance behind each of his responses. In addition he is very pragmatic and ethical, and did not prescribe unnecessary medical procedures or advocate expensive organic supplements.
Being a first-time expecting mother, I naturally had a lot of doubts and worries which Dr Lee would address and put to rest one by one. No questions were considered silly to him and I could freely enquire within the safe walls of his office. One area which I found particularly outstanding about Dr Lee was the structured curriculum he had put together to gear up his patients for the finale; these topics included pain relief options, pushing and instrumentation. When I shared this with friends around me, they were extremely impressed as they did not have such discussions with their obstetricians and in fact were simply told to “follow instructions while in the delivery suite”.
Dr Lee’s patient-centric approach was perhaps most evident during the delivery. Being pro-natural, he encouraged me to press on despite the long period of induction. Even the hospital nurses commented I was very fortunate to have Dr Lee, as other obstetricians would have ordered a caesarean surgery by then in order to save their time. He also visited me more than once each day, and took time at the ward explaining about breastfeeding challenges and confinement myths.
To sum up, Dr Lee not only lived up to the amazing stories recounted by our friends but in fact far exceeded all expectations we had. The level of care demonstrated, reassurance provided and knowledge imparted made us feel immensely at ease throughout the entire pregnancy. We went into the hospital for labour confident that we were in the best hands, and the proof was in the smooth delivery of our healthy baby as well as my quick post-natal recovery. We are deeply grateful towards Dr Lee and cannot recommend him enough.
Huiyu and Chen Hwee, 10-Jun-2019